Getting a Bigger Insurance Check

Getting a bigger insurance check often requires both persistence and public relations. June Miller of Euclid, Ohio displayed the necessary persistence and found the public relations support from a local television news station. The result was an increase in the settlement her insurance company offered by nearly 15 times. The lessons learned from Mrs. Miller’s experience can help all owners of insurance.

Mrs. Miller’s saga began when her home was burglarized. The crooks stole the majority of the home’s plumbing system. Despite the difficulties of getting plumbing reinstalled, Mrs. Miller explained the ongoing battle with her insurance company was a bigger burden than recovering from the burglary.

Mrs. Miller filed a home insurance claim for $5,400 to replace the stolen plumbing. However, after months a wrangling with American Modern Insurance Company, she was sent a check for $361 to cover all the damage.

“I think it was ridiculous and terrible, and very insulting that they think that I would accept something like that,” said Miller. But Miller explained dealing with months of phone calls to her insurance company, and her insurance adjuster, made the situation all the more difficult.

Miller explained repeated calls to her adjuster about the $361 check yielded very few answers. “He did just nothing, he didn’t call or anything,” explained Miller. “When I’d call the company, they were not sympathetic, all they did was send me another bill.”

How to Get a Bigger Insurance Check

Mrs. Miller was fortunate that NewsChannel5 took an interest in her situation. NewsChannel5 contacted American Modern Insurance at their headquarters in Cincinnati. The company responded immediately, and days later sent Miller a $5,407 check to cover her lost plumbing. Through persistence and public relations, Mrs. Miller succeeded in getting a bigger insurance check.

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